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How Kindred eliminates tedious work when clients change Xero plans

Kindred Accounting
15 May 2024
5 minute read

The challenge

Eliminating tedious work when clients change their Xero subscription

Kindred is a fast-growing accounting firm based in New South Wales, Australia, with 300+ clients. As a director, Andrew’s time is spread thinly over nearly every part of the business. One burdensome task he hasn’t been able to outsource is calculating and updating the firm's software disbursements.

Andrew uses a spreadsheet to reconcile the Xero invoice and CSV against the charges in each client’s proposal. Whenever there’s a change, he must update the amount manually. When Xero changes its pricing, he has to update hundreds of proposals.

The solution

Implementing Rechargly gave Andrew back hours each month in two key ways:

Streamlined Plan Changes: No need to ever manually update proposals again. Rechargly automatically identifies any proposals

Rechargly seamlessly manages fluctuations in client Xero plans and pricing, eliminating the need for manual updates. By harnessing Rechargly's automation capabilities, Andrew now bypasses the tedious task of manual tracking, ensuring precise and timely adjustments without any hassle.

Efficient Billing and Reconciliation: Rechargly facilitates streamlined payment collection and invoice creation, automating the reconciliation process. Through seamless integration with existing tech infrastructure like Xero and Stripe accounts, Andrew experienced enhanced workflow efficiency and heightened accuracy in financial management operations.

Implementing Rechargly has freed Andrew’s time to focus on the business

Streamlined Plan Changes: Rechargly seamlessly manages fluctuations in client Xero plans and pricing, eliminating the need for manual updates. Andrew no longer has to reconcile Xero charges, bypassing the need to tediously track changes on a spreadsheet.

Automatic Billing and Reconciliation: Rechargly facilitates streamlined payment collection and invoice creation, automating the reconciliation process. Through seamless integration with existing tech infrastructure like Xero and Stripe accounts, Andrew experienced enhanced workflow efficiency and heightened accuracy in financial management operations.

How does Rechargly fit in with the rest of your tech stack?

To seamlessly incorporate Rechargly into our operations, we integrated it with our existing tech stack, primarily consisting of Xero and Stripe accounts. This integration facilitated automation across various key processes, including invoice creation, payment collection, and reconciliation tasks between client and internal Xero files. By connecting Rechargly with these platforms, we streamlined our workflow, ensuring greater efficiency and accuracy in financial management.

What would you say to someone considering implementing Rechargly?

Rechargly has freed up a considerable amount of time. If you're a director and still handling software disbursements in your firm, Rechargly is a must-try solution. It's lifted a significant burden off my shoulders.

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As a director and chartered accountant at Kindred Accounting, I leverage my 20+ years of experience and skills in tax planning and financial advisory to help business owners in Newcastle and beyond. I founded Kindred Accounting in 2018 with a vision of creating a beautiful balance of work and family life for myself and my clients.

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Xero
Accounting
Pricing
Business
Alex Millar
CPA, Founder & CEO of Rechargly

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