How Kindred eliminated tedious work when clients changed their Xero plans

Kindred Accounting is a fast-growing accounting firm based in New South Wales, Australia, with 300+ clients. As a director, Andrew’s time is spread thinly over nearly every part of the business. One burdensome task he hasn’t been able to outsource is calculating and updating the firm's software disbursements.

The challenge: Eliminate tedious work when clients change their Xero subscriptions

Andrew manages the monthly recharge of Xero costs by exporting a CSV from Xero and reconciling it line by line against a spreadsheet that tracks what each client should be charged. That spreadsheet is then used to verify that charges match what’s in each client’s proposal. Any time a client upgrades their plan or changes software, Andrew has to manually update the amount. After the first meeting, Andrew highlighted the following problems to be solved with Rechargly:

• Matches each line item from the Xero invoice to a client
• Create a single source of truth to determine who hasn't paid for their subscriptions
• Handle any vendor plan or price changes automatically
• Reduce manual admin team updating proposals

The solution: Streamlined disbursements

Implementing Rechargly gave Andrew back hours each month in two key ways:

1. Streamlined Plan Changes: No need to ever manually update proposals again. Rechargly automatically identifies any proposals

Rechargly seamlessly manages fluctuations in client Xero plans and pricing, eliminating the need for manual updates. By harnessing Rechargly's automation capabilities, Andrew now bypasses the tedious task of manual tracking, ensuring precise and timely adjustments without any hassle.

Efficient Billing and Reconciliation: Rechargly facilitates streamlined payment collection and invoice creation, automating the reconciliation process. Through seamless integration with existing tech infrastructure like Xero and Stripe accounts, Andrew experienced enhanced workflow efficiency and heightened accuracy in financial management operations.

2. Streamlined Plan Changes: Rechargly seamlessly manages fluctuations in client Xero plans and pricing, eliminating the need for manual updates. Andrew no longer has to reconcile Xero charges, bypassing the need to tediously track changes on a spreadsheet.

Automatic Billing and Reconciliation: Rechargly facilitates streamlined payment collection and invoice creation, automating the reconciliation process. Through seamless integration with existing tech infrastructure like Xero and Stripe accounts, Andrew experienced enhanced workflow efficiency and heightened accuracy in financial management operations.

The solution: Streamlined disbursements

To seamlessly incorporate Rechargly into our operations, we integrated it with our existing tech stack, primarily consisting of Xero and Stripe accounts. This integration facilitated automation across various key processes, including invoice creation, payment collection, and reconciliation tasks between client and internal Xero files. By connecting Rechargly with these platforms, we streamlined our workflow, ensuring greater efficiency and accuracy in financial management.

What would you say to someone considering implementing Rechargly?

Rechargly has freed up a considerable amount of time. If you're a director and still handling software disbursements in your firm, Rechargly is a must-try solution. It's lifted a significant burden off my shoulders.